Complaints to Ombudsman about public services up 9% and highest since 2010

The number of complaints received by Ombudsman, Peter Tyndall, increased by 9% last year, with 60% of all complaints made about government departments and offices and local authorities.
The Ombudsman’s Office, which deals with complaints about public services, received 3,664 complaints last year, the highest number recorded since 2010.