Demand rises for Citizens Information services

The number of people seeking information and support from the Citizens Information Board about social welfare and employment rights issues continues to rise, with a 24% increase in callers in the first six months of the year, according to the organisation's annual report published today.

In 2008, over 2.5 million people visited the citizensinformation.ie website, there were 136,745 queries received by its phone service and 957,044 queries were received through its drop-in network of 111 centres and 162 outreach services.