Ombudsman report: Irish are slow to complain resulting in lack of change

There is a reluctance to complain in Ireland, says Ombudsman Peter Tyndall, but he notes that complaining may bring benefits.

Mr Tyndall is head of the Office of the Ombudsman, the place to address complaints if you feel you have been unfairly treated by a public body.

Last year, the office received a total of 3,641 complaints from the public, which was up 3% compared with 2014.