Telecoms pay €40k for ripping off users

Telecom companies Virgin Media Ireland and Meteor Mobile must donate €40,000 to charities to avoid criminal convictions for repeatedly overcharging customers.

After hearing evidence of a catalogue of errors which saw customers ripped off by both firms, Judge John O’Neill said he could understand the frustration they felt when complaints were not resolved despite their repeated efforts.

Both Virgin Media Ireland and Meteor Mobile were ordered to each pay €20,000 to four charities and good causes: Pieta House, the Simon Community, the Merchant’s Quay Project, and Our Lady’s Children’s Hospital in Crumlin in Dublin.