Social Protection staff complain about ‘scruffy’ colleagues

The concerns are contained in a hard-hitting internal report on transforming the culture of the 7,000-strong department, which also found that there seems to be a “reluctance to tackle poor or underperformance in a consistent or meaningful way”.
The report by Axiom Consulting Partners says “anecdotal evidence also seems to suggest ‘problem members of staff’ are moved from one area to another to minimise their impact and share the burden, rather than underlying issues being addressed directly”.