Helpline calls spark legal guide on anti-social behaviour

Legal rights group Flac will launch a guide to the law on anti-social behaviour today following a massive surge in housing, tenant and landlord-related calls.

The organisation’s 2014 annual report, which will be released later today, shows the organisation helped over 28,000 people at its legal centres and through its helpline last year — its busiest year to date. Housing, family law and employment issues dominated queries.

Its helpline alone dealt with 15,005 calls — a 10% increase on 2013. But for the second year in a row, the helpline recorded a huge increase in calls about housing-related issues, from 640 in 2012 to 2,140 last year.