Phone users can axe discount landline contract

Discount landline operator Yourtel has agreed to write to customers telling them of their right to cancel their contracts after a Comreg investigation.

Yourtel hit the headlines in September after it emerged it was under investigation by Comreg after the watchdog received “a large volume of complaints” in relation to its practices.

Yourtel sells a number of products based on Carrier Pre-Selection (CPS). This system allows customers to select different providers for their line rental and for their calls in order to reduce costs.