Phone technology could prevent 999 mix-ups

Mobile phone technology could prevent needless 999 call-out tragedies where emergency crews cannot find the caller because they were given the wrong information.

The claim was made on the first day of the Chief Fire Officers Association’s annual conference.

Speaking at the meeting, which involves senior managers within the emergency sector, Tony O’Brien, executive director of the European Emergency Number Association, noted that there were a number of tragedies during ambulance and firefighter call-outs in recent years.