Passenger gets his revenge with Ryanair Facebook rant

When Michael O’Leary heralded a new era for Ryanair last September, in which the airline would “not piss people off unnecessarily”, he might have had in mind the likes of James Lockley.

Chances are the airline’s boss has never heard of Mr Lockley, from Hertfordshire in England, but he’s about to.

Drawing on his own experience and reflecting that of many Ryanair customers, Mr Lockley launched a broadside at the airline after he and his new bride missed their flight from Stansted to Slovakia, where his wife’s family had gathered for a wedding reception.