Postmasters move to protect paper bill service

Postmasters have asked ComReg to intervene to protect phone customers’ ability to receive paper bills.

Meteor and Eircom have launched an effort to get customers to switch to electronic bills, but the Irish Postmasters’ Union has said the companies’ actions so far have been heavy-handed.

Customers are not obliged to make the switch but they have to actively opt to remain as paper customers to avoid getting transferred.