Consumer watchdog ranks Ryanair second-worst short-haul airline

RYANAIR has been named as one of the worst airlines for customer satisfaction in a survey conducted by a leading consumer watchdog.

The Irish airline emerged as the second-worst short- haul carrier in the views of passengers in a poll carried out by British-based Which? magazine.

The survey of more than 5,000 air travellers saw Ryanair receive an overall approval rating of just 43% – just ahead of Thomas Cook Airlines.