RYANAIR has been named as one of the worst airlines for customer satisfaction in a survey conducted by a leading consumer watchdog.

Air travellers hit by the grounding of all flights by the volcanic ash threat can still claim most of their EU rights even though the disruption is beyond airlines’ control, the European Commission confirmed tonight.

Ryanair today said there were "no immediate plans" to begin charging passengers to use the toilets on its planes following speculation that the budget carrier was considering the move.

A consumer watchdog said it was “staggered” by moves by Ryanair to cancel bookings made through price comparison websites.