Tourism sector ‘calm’ during ash crisis

TOURISM Minister Mary Hanafin has insisted that the Irish tourist industry is reacting in a “consistent, calm and coordinated manner” to the crisis caused by volcanic ash disruption.

Ms Hanafin said Fáilte Ireland was working with the industry to draft a new customer charter to reassure and improve confidence for both tourism enterprises and potential visitors.

She said the charter would build on the positive approach adopted by the industry in recent weeks as a result of the ongoing disruption to flights in and out of Ireland.