Dempsey criticises lack of information

TRANSPORT Minister Noel Dempsey has criticised an unnamed airline – understood to be Aer Lingus – for providing insufficient information to passengers stranded by the travel crisis.

In the Dáil yesterday, Mr Dempsey confirmed his department had received complaints from passengers, but said they had all been about one airline. He also dropped a broad hint about which airline it was, without mentioning the carrier by name.

“I’ve only got complaints about one airline – and it wouldn’t be the one that we’d normally expect – in relation to lack of information and people not being able to get through and get information from the airline,” he said.