St John’s Hospital scored 90% in the online survey and also emerged as the acute hospital that most people would “choose to return to”.
The top five included:
1. St John’s, Limerick
2. Temple Street Children’s Hospital, Dublin
3. Mallow General Hospital, Co Cork
4. Our Lady’s, Crumlin
5. St Michael’s, Dún Laoghaire.
Up to 9,650 fully completed patient satisfaction questionnaires were received by the ratemyhospital.ie website and they rated up to 50 hospitals.
Top of the worst “quality of care” bracket was Our Lady of Lourdes in Drogheda, which scored 64%, while Waterford Regional, Ennis General, Kerry General and St Columcille’s in Loughlinstown all tied at second from the bottom, each with 65%.
The average score nationally for “quality of care” was 71%, a figure that ratemyhospital.ie says shows generally high levels of public satisfaction.
Overall, however, only 63% of participants in the survey said they would return to the hospitals they had attended as a patient or visitor, if they had a choice of hospital.
Publisher John Gibbons said this means that “one in three patients in Ireland were so unsatisfied with their experience that if they required further admission, they would not wish to return to the hospital where they received treatment”.
The ratemyhospital surveys are carried out by the irishhealth.com publishers.