Airlines under fire over compo regulations

AER Lingus and Ryanair have been criticised by the Commission for Aviation Regulation (CAR) for their attitude to new EU laws.

Airlines under fire over compo regulations

These give improved rights to passengers who experience cancellations and delays.

It has received more than 110 formal complaints in the six weeks since it took responsibility for judging complaints that customers have been denied their legal right to compensation.

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