Organisation: Financial Services and Pensions Ombudsman

A COMPREHENSIVE SERIES OF ARTICLES ON THIS TOPIC

economy

Customers confused about health insurance policies, ombudsman report finds

Many private health insurance customers are unsure about their policy details, despite the average cost reaching €1,410 a year per adult, according to a review by the Pensions OmbudsmanThe Office of the Financial Services and Pensions Ombudsman ...

<p>Ulster Bank said, among other things, the FSPO erred in his interpretation of the contracts and gave inadequate reasons for his decision. </p>

court and crime

Ulster Bank appeals decision on compensation for three customers in tracker controversy

The outcome of the three cases may have a bearing for thousands of other borrowers from the bank who were on trackers

<p> Pressure is building on insurers to honour valid business interruption claims in light of last week's ruling against FBD.</p>

economy

Only one insurer heeds call to pay disruption cover as deadline looms

Hiscox Ireland has heeded a plea from the Restaurants Association of Ireland (RAI) to pay insurance to cover business losses brought about by the Covid crisis

news

Whistleblower says AIB miscommunicated its surprise mortgage debt write-down

news

‘Confused’ AIB mortgage holders get debt write-down

news

Complaints to Financial Services Ombudsman likely to fail due to 'unrealistic expectations'

Bank who overcharged interest is ordered to pay €35,000 compensation

The Financial Services and Pensions Ombudsman (FSPO) upheld almost half of all complaints it formally investigated in 2019 issuing legally binding decisions in the banking, insurance and investment sectors.

Thu, 13 Feb, 2020

AIB sets further €300m aside to deal with tracker mortgage scandal

The move comes after a decision by the Financial Ombudsman which has yet to be published.

Tue, 04 Feb, 2020

Bank of Ireland's new Dublin headquarters

Central Bank gets court order extending suspension of mortgage firm's MD

The Central Bank has secured a High Court order extending a suspension notice against the managing director of a Dundalk-based company, European Mortgage Call Centre Ltd, pending a fitness and probity investigation following complaints by two clients of the firm.

Mon, 13 May, 2019