Irish Banking Culture Board says level of trust in banks is still underwater

Body set up in the wake of financial crises reports that, while banking is in a state of flux, 'gradual progress is being made'

IBCB CEO Marion Kelly said there was 'some understandable negative public sentiment' in the wake of the Ulster Bank and KBC departures. File picture: Naoise Culhane

Levels of trust in Irish banks from customers and small firms has improved slightly, but remains underwater.

That is the latest finding from the annual survey by the Irish Banking Culture Board, which was set up in the wake of financial crises to help improve standards and engender accountability of bankers.