PTSB executive did not want to take ownership of tracker issue, inquiry told 

The matter first came 'unusually' to the marketing department to coordinate

The Central Bank contends that PTSB treated customers who did not complain about the tracker rate unfairly in breach of the Consumer Protection Code 2006. Picture: Leah Farrell/Rollingnews.ie

Nobody on the PTSB executive committee wanted to take responsibility for the tracker mortgage issue when it first arose in January 2009. Instead it defaulted back to the marketing department to coordinate a response, the bank’s former marketing chief has told an inquiry.

The second day of the Central Bank’s inquiry saw the former marketing manager for PTSB Niall O’Grady testify.