Recruiters to play 'human touch' role in tech-driven workplace
Pellegrino Riccardi, cross-cultural expert, told ERF's TalentCon 2023: "Yes, we need a skills-first approach; but we also need a ‘love-first’ approach.”
Recruiters will have a vital role in helping industries find the right balance between technology and human contact, predicts cross-cultural expert Pellegrino Riccardi.
A leader in training and the founder of Pellegrino Consulting, Mr Pellegrino says that technology is becoming increasingly important in HR functions, but he also says that as the role of tech grows, the need for the human touch will grow in equal measure.



