Ryanair pledges fee waivers during Christmas as CMO advises against Christmas travel

The announcement also comes after Tánaiste Leo Varadkar last week advised Irish people living abroad not to book flights home for Christmas. 

Ryanair chief Michael O'Leary has said texts and emails from listeners claiming they have not been refunded were 'false' and 'untrue' and there was 'no backlog' in the airline’s refund department. File picture. 

Ryanair has pledged to extend the waiving of flight change fees for customers making bookings over the Christmas period to provide “peace of mind” to its customers.

The airline has come under criticism from passengers and business organisations, including the Irish Travel Agents Association, which said a lot of time has been spent since March “chasing refunds” from Ryanair and other airlines.