Telecom firms reject bid to regulate ‘bill shock’

Telecom operators in Ireland have rejected possible new regulations that would help consumers avoid ‘bill shock’ where they receive unexpectedly large bills after going over their monthly allowance.

Telecom firms reject bid to regulate ‘bill shock’

Telecom operators in Ireland have rejected possible new regulations that would help consumers avoid ‘bill shock’ where they receive unexpectedly large bills after going over their monthly allowance.

Communications regulator ComReg is examining if new regulations are required that would compel the mobile phone and broadband firms to provide usage or spending alerts to warn consumers when they are likely to exceed their monthly allowances.

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