Phone customers slow to switch over

More than half of mobile phone users will not switch company even if it costs them significant sums of money, because of perceived loyalty or fear of making a mistake, research has found.

Phone customers slow to switch over
Tue, 10 Jul, 2018 - 08:30

By Pádraig Hoare

More than half of mobile phone users will not switch company even if it costs them significant sums of money, because of perceived loyalty or fear of making a mistake, research has found.

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