Irish customer service jobs up 40% year-on-year

Demand for professionals to work in contact centres in Ireland increased 40% year-on-year to March 2018 as global organisations increasingly look to set up or expand customer service functions in the country, according to data from Guidant IRC.

These latest findings follow separate research from recruitment software company, Innovantage, which found that demand for customer service professionals across Ireland increased by 46% in the second half of 2017 compared to the first half of the year.