Survey: More than half of customers not satisfied with bank's handling of problems

More than 50% of Irish banking customers were dissatisfied with the way their bank handled reported problems, according to a new consumer confidence survey by Ernest and Young.

The report surveyed more than 32,000 people across 43 countries.

It shows a marked increase in consumer confidence in banking institutions around the world.

However, this increase is not reflected in Ireland where consumer trust in Irish banks has fallen most in the past two years.