Natwest admits to taking some duplicate mortgage payments

Some duplicate mortgage payments in the UK were mistakenly taken from customers during NatWest’s IT meltdown, the bank’s group has confirmed.

Natwest admits to taking some duplicate mortgage payments
Tue, 03 Jul, 2012 - 15:05

Some duplicate mortgage payments in the UK were mistakenly taken from customers during NatWest’s IT meltdown, the bank’s group has confirmed.

Royal Bank of Scotland (RBS) Group issued the latest in a series of apologies to customers and urged them to get in touch so it can put the problems right.

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