Complete Telecom acquires software development firm

An Irish telecoms service provider, Complete Telecom, has bought Intellicom, a specialist software development house for business telephony and contact centre communications, for an undisclosed sum.

The acquisition brings an extra seven staff over the next 18 months to the managed network and telecoms services provider.

Complete Telecom is one of the country’s fastest growing indigenous telecoms service providers and has secured a number of contracts to the value of €12m in the last 12 months.

Complete Telecom views the deal as a strategic move that extends the company’s telephony and call centre solutions to the “cloud” by combining its next generation, high speed telecoms connectivity and managed services with Intellicom’s IP voice expertise.

Complete Telecom will maintain and grow the existing Intellicom office located in Birr, County Offaly, turning it into an additional regional support centre for their telecommunications and networking products and services.

Kevin Murphy, managing director, Complete Telecom said: "With complementary business models and resources, we share a vision of helping customers to embrace the power of the “cloud” and to use converged IP-based voice, video and data to drive innovation within their business."

Mr Murphy does not rule out other acquisitions in the short to medium term.

He said: "We are always looking at ways to add to our customer or service portfolio."