Mazda in US steering-scare recall

Mazda is recalling more than 300,000 Mazda 3 and 5 vehicles in North America to repair problems with the power-steering system that could lead to crashes.

Mazda is recalling more than 300,000 Mazda 3 and 5 vehicles in North America to repair problems with the power-steering system that could lead to crashes.

The car maker had dealt with the same problem in Japan a year ago.

The Japanese firm told the US government the recall involved model year 2007-2009 Mazda 3s and Mazda 5s built from April 2007 through November 2008. It covers 215,000 vehicles in the US and an additional 100,000 vehicles in Canada and Mexico.

Mazda said the vehicles could have a sudden loss of power-steering assist, making it difficult for the driver to steer the vehicle and increase the risk of a crash.

The company said it had not received any reports of crashes or injuries that resulted from the problem.

The National Highway Traffic Safety Administration opened an investigation on June 28 into steering problems in 2007-2009 Mazda 3s, citing 33 complaints of steering problems, including three crashes.

Mazda started fixing vehicles in Japan for the same problem last year and has investigated the issue for two years.

In a letter to NHTSA last week, Mazda said it was first informed of similar steering problems in Japan in March 2008. After receiving additional reports, the company began its own probe in July 2008.

By the summer of 2009, Mazda said it found that the problem was caused by rust forming inside the high-pressure pipe in the power steering system. Rust particles could enter the power steering pump and cause it to go into a fail safe mode and shut down to avoid overheating.

Mazda conducted an “improvement campaign” last summer to repair vehicles in Japan “due to a high occurrence rate of this problem”, according to the letter to NHTSA. But the company did not issue a recall in North America, instead issuing a technical service bulletin to dealers since the “occurrence rate was low”.

The service bulletin included repair procedures for customers who reported the steering problems.

Mazda told NHTSA in the letter that this spring “we realised the occurrence rate was increasing in the North American market and then we began to study further field action for the market”.

NHTSA opened its preliminary investigation in June. Most of the 33 complaints alleged loss of power steering assist while driving, making it difficult for the driver to maintain control of the vehicle.

Mazda told NHTSA that it “recognises that there is no unreasonable safety risk” but it decided to conduct a voluntary recall “since we do not want any delay for field action on this issue”.

Car makers are required to inform NHTSA within five days of learning that a safety defect exists in one of their vehicles.

NHTSA fined Toyota €12.6m this year for waiting more than four months to recall 2.3 million vehicles with sticking accelerator pedals.

The safety agency is investigating why Toyota waited nearly a year in 2005 to recall trucks and SUVs in the US with defective steering rods, despite issuing a similar recall in Japan.

Transportation Department spokeswoman Olivia Alair said NHTSA was “currently reviewing the recall documents submitted by Mazda and will look at whether any additional action is necessary”.

Mazda said it would notify owners during the next few months of the recall and dealers would replace the power steering pump and two high-pressure lines.

“Be assured that our customers remain Mazda’s highest priority. They remain safe in their Mazda 3s and Mazda 5s,” the company said.

More in this section

IE_180_logo
Price info

Subscribe to unlock unlimited digital access.
Cancel anytime.

Terms and conditions apply

The Business Hub
Newsletter

News and analysis on business, money and jobs from Munster and beyond by our expert team of business writers.

Sign up
Puzzles logo
IE-logo

Puzzles hub

Visit our brain gym where you will find simple and cryptic crosswords, sudoku puzzles and much more. Updated at midnight every day. PS ... We would love to hear your feedback on the section right HERE.

Lunchtime
News Wrap

A lunchtime summary of content highlights on the Irish Examiner website. Delivered at 1pm each day.

Sign up
Revoiced
Newsletter

Our Covid-free newsletter brings together some of the best bits from irishexaminer.com, as chosen by our editor, direct to your inbox every Monday.

Sign up