BAA to face fines system at Stansted

Airport company BAA will have to pay fines if it lets customers down with poor service at Stansted, air regulators ruled today.

BAA to face fines system at Stansted
Tue, 09 Dec, 2008 - 08:06

Airport company BAA will have to pay fines if it lets customers down with poor service at Stansted, air regulators ruled today.

Rebates to airlines in the event of a bad performance by BAA are already in place at Heathrow and Gatwick airports, but have not applied at Stansted.

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