BA hunts for new executive after T5 fiasco

British Airways today confirmed the hunt was on to find a new operations and customer services boss in the wake of the Heathrow Terminal 5 shambles amid reports the recruit will be groomed to succeed chief Willie Walsh.

The airline is searching for a new chief operations officer – a role created after two executives quit following the T5 fiasco – who would reportedly be lined-up to succeed Mr Walsh, the carrier’s chief executive who has come under heavy criticism since the terminal opening debacle.