Travellers' survey brings welcome news for BA

British Airways, under fire for the disastrous Heathrow Terminal 5 opening, received some welcome news from a survey of travellers worldwide.

Travellers' survey brings welcome news for BA

British Airways, under fire for the disastrous Heathrow Terminal 5 opening, received some welcome news from a survey of travellers worldwide.

Despite the cancelled flights and lost bags at T5, 53% of those surveyed by travel website company TripAdvisor said the terminal’s problems had not affected their perception of BA.

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