Customers deserting BSkyB following price hike

BSkyB viewers are continuing to quit the broadcasting group after the firm hiked prices at the end of last year.

Customers deserting BSkyB following price hike

BSkyB viewers are continuing to quit the broadcasting group after the firm hiked prices at the end of last year.

The group's rate of "churn" - the number of customers leaving the group - soared to 13.7% in the three months to the end of March, far higher than the group's 10% target and up from the 11.9% seen in the previous quarter.

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