Call centre workers 'run risk of new industrial disease'

Call centre workers are suffering from a new industrial disease that is putting their livelihoods at risk, Britain’s biggest union warned today.

Call centre workers 'run risk of new industrial disease'

Call centre workers are suffering from a new industrial disease that is putting their livelihoods at risk, Britain’s biggest union warned today.

Voice loss among the UK’s 860,000 call centre workers costs the country £200m (€300m) a year with that figure set to double in the next decade, said Unison general secretary Dave Prentis.

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