BA to investigate staff shortage crisis

British Airways today pledged to carry out an investigation into a staff shortage that sparked travel chaos at Heathrow Airport last week.

BA to investigate staff shortage crisis

British Airways today pledged to carry out an investigation into a staff shortage that sparked travel chaos at Heathrow Airport last week.

Chief executive Rod Eddington will take personal charge of the review of the events that left thousands of passengers stranded by cancellations and delays.

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