WCI awarded IITT support centre accreditation

WCI has been awarded the UK Institute of IT Training's Technical Support Centre Accreditation. Technical support centres offer remote users solutions to often-inexplicable technical hitches.

Tue, 05 Mar, 2002 - 16:10

WCI has been awarded the UK Institute of IT Training's Technical Support Centre Accreditation. Technical support centres offer remote users solutions to often-inexplicable technical hitches.

The support analysts need to use their expertise to solve a variety of problems, not least calming down irate users.

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