BT to shut call centres

British Telecom is to close a number of its call centres with the loss of jobs under a major reorganisation announced today.

BT to shut call centres
Thu, 14 Feb, 2002 - 17:29

British Telecom is to close a number of its call centres with the loss of jobs under a major reorganisation announced today.

Union officials fear that up to 4,000 jobs will be lost under the plans, which could face opposition.

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CourtsHeathrowPerson: Pierre DanonPerson: DanonOrganisation: BTOrganisation: British TelecomOrganisation: BT RetailOrganisation: Communication Workers Union
<p>Under the model, the HCCI said that home care referrals are issued simultaneously to all approved providers, who must respond immediately to secure the allocation.</p>

Home care firms want HSE to end home support allocation model

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