Electricity firm apologises over customer's £2.1bn bill

An electricity company has apologised to a customer after sending her a bill for £2bn.

Tanya Holland, from Huddersfield, had a nasty shock when her Yorkshire Electricity bill fell through the letter box.

Ms Holland, who has a pre-payment token meter, received a letter from the company's customer services department stating she owed a staggering £2,131,474,163.

It said: "Because of this, your meter will be re-set in the next few days so that you can gradually pay off this debt."

Ms Holland, who lives with her partner and two children, said her previous bill was £126.

She said: "I live close to the McAlpine Stadium but I didn't realise I was paying the electricity bill for the whole stadium, floodlights included."

A spokeswoman for Yorkshire Electricity said the mistake was down to human error and apologised for the blunder.

She said: "We are relieved the customer has seen the funny side of it. We apologise for the mistake and will be sending her a revised letter.

"We can assure her she is not paying for the stadium floodlights, or the rest of the country's electricity."