Aspire Technology and Digicel striking gold in Barcelona

Irish network services and software solutions company Aspire Technology has struck a major deal with Digicel at Mobile World Congress to improve the operator’s customer engagement in more than 30 countries.

Digicel will become the first operator worldwide to deploy Aspire’s nSpire customer engagement platform.

The technology which will reduce the need for customer support staff to solve network issues and give users greater control will be rolled out across 31 networks in the coming months, beginning in Jamaica.