Mobile operator avoids penalty

The country’s consumer protection agency has declined imposing sanctions on Vodafone despite finding the global giant giant to be in breach of consumer law just weeks after issuing similar findings against four other telecoms.

The Competition and Consumer Protection Commission has taken “enforcement action” against Vodafone requiring it to provide accurate information on its website with regard to customers’ rights to cancel contracts having found that it has thus far failed to do so.

The consumer body decided to issue compliance notices requesting that the information be updated rather than bringing the issue to the courts, according to the commission’s director of communications Fergal O’Leary.