PTSB glitch ‘won’t cause loan arrears’

Technical problems are disrupting customer payments made to State-owned Permanent TSB.

“As the bank migrates its payments systems to SEPA, we are aware of a small number of cases where customers have encountered difficulties in respect of direct debit payments — with some payments not being processed on schedule. We expect this issue to be resolved in the coming days,” the bank said in response to questions by the Irish Examiner.

SEPA is the Single Euro Payments Area, which concerns bank transfers and which was originally compulsory by Feb 1 has been extended to Aug 1.