IIF wants clarification over failings to comply with insurance code

THE Irish Insurance Federation (IIF) wants greater clarification from the Central Bank over claims that the majority of insurance firms are failing to comply with the consumer protection code.

While the IIF has criticised insurance firms who fail to comply with the code, it has also claimed that recent Central Bank findings into the matter lack sufficient clarity.

The Central Bank has reported results of its own survey of 12 companies and their compliance levels with the code, in terms of complaints handling processes.