State slipping in e-services stakes

A new pan-European survey shows Ireland slipping back in the online availability of key public services from central and local government and in the sophistication of the services provided.

The survey, carried out for the European Commission by CapGemini, shows that 50% of a range of 20 basic public services for citizens and businesses (including income tax, social security benefits and car registration) are available online in Ireland — the same as two years ago.