Businesses unhappy with quality of telecommunications infrastructure

ALMOST half of businesses outside Dublin are unhappy with the quality of the telecommunications infrastructure.

A survey by IBEC's Telecommunications Users Group (TUG) has found that many companies are unhappy with the quality of service they are getting from their telecoms supplier and are frustrated with the industry regulator.

Support for the Commission for Communications Regulation has slumped from 54% of businesses to just 36%. Many firms want the powers of ComReg to increase and for better enforcement of competition as two-thirds of companies find it difficult to compare prices between the various phone companies.