New technology set to improve life for insurance consumers
Enda Brazel, managing director, financial services at Bonkers.ie
For many years the provision of insurance products and services was a cumbersome, labour intensive and expensive process for insurance companies that could often prove equally time consuming and frustrating for customers.
Recent technological developments, especially in the areas of big data and AI, have revolutionised the industry in a trend generally characterised by the term insurtech. While insurtech has only emerged in the past decade, its expansion has surged in recent years.
