Consumer watchdog or another tame pup?
Now it has launched another, the consumer strategy group, to do the work that we all thought the director of consumer affairs was doing. The problem with all these bodies is that they show very few signs of life.
Mary Harney has instructed the strategy group to report within nine months. Price-shocked consumers can only hope that the significance of that particular timespan will be the birth of a body with real power and the word ‘enforcement’ in the title.
