Do banks have one rule for the 'little' borrower and another for the high-profile?

DJ Carey's debt was reduced from €9.5m to a €60,000 settlement in 2017. Picture: Seb Daly/Sportsfile
For every missed mortgage payment the bank sends a letter which says ‘your home may be at risk’.
Is this really the case? Is there one rule for high net worth, or purported high net worth individuals and another for the rest of us?