Helpline’s valuable role - Support for victims of crime

The first element in fighting crime is to recognise the crimes that have taken place. To do this it is critical that people report crimes and not make the mistake of assuming that this would be more trouble than it is worth because nothing would happen.

Every so often a case arises in which the victims appear to be further victimised, either due to the insensitivity of the investigators or the media. The perception is damaging, and more concerted efforts should be made to ensure that victims do not think of the investigation process as amounting to further victimisation.

The Crime Victims Helpline emphasises the need for victims of crime to be kept informed throughout all stages of the criminal justice process. Minister for Justice Dermot Ahern has given definite indications that forthcoming legislation will ensure that the needs of crime victims will be dealt with in a proper manner.