Meet Ger Deering: Ireland's 'old-fashioned' Ombudsman and Information Commissioner 

Ombudsman Ger Deering feels we can't be complacent about the improvements around inequalities that have been brought in by this country

Ombudsman Ger Deering: 'We can break down that wall but it is important to note — we are neutral, we're independent, and we're impartial.'

In an age of apps, AI and increased digital automation, Ger Deering is not ashamed to say he is a bit “old-fashioned”.

Instead of direct messaging or emailing people, the Ombudsman and Information Commissioner for Ireland actively encourages his staff to pick up the phone and talk to people.