Limerick council ends multi-million euro contract with firm managing fire service calls

The council declined to elaborate on why it had terminated its contract with Systel

999/112 emergency call operators in Limerick City, threatened strike action last year after reporting problems with the performance of Systel’s software.

Limerick City and County Council said it has terminated a multi-million euro contract with a French company to manage 999/112 calls to fire services across the Munster region.

The council, which is the contracting authority for the roll-out of Ireland’s fire services Command and Control IT system, said it has also binned plans to migrate the software, provided by Systel Ltd, nationally.