Customer's complaint over 'notoriously loud' restaurant cannot be ruled on by WRC

In her complaint to the WRC, made under the Equal Status Act 2000, Ms Brady said she and her friends were seated beside the establishment’s sound system on the date in question. Picture: Eamonn Farrell/RollingNews.ie

The Workplace Relations Commission (WRC) says it does not have jurisdiction to rule on a discrimination case taken by a hearing-impaired customer against a “notoriously loud” Dublin restaurant, whose staff, it was alleged, did not facilitate her request to turn down the volume of its sound system.

The customer, Emily Brady, told the WRC she had attended the 777 restaurant/bar on George's Street in Dublin 2 with friends on the evening of April 19, 2023.